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Frequently Asked Questions

What is your return policy?

We offer a 30-day return policy on most items. Items must be in their original condition with tags attached. Please see our Returns Policy for complete details.

How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping is available for 2-3 business days. Please see our Shipping Policy for more information.

Do you ship internationally?

Yes, we ship to select international destinations. International orders may be subject to customs fees and import taxes. Please check our Shipping Policy for details.

What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Apple Pay, and Google Pay. All payments are processed securely through our payment gateway.

How do I track my order?

Once your order ships, you will receive a tracking number via email. You can track your package in real-time using the provided tracking link.

Can I cancel my order?

Orders can be cancelled within 24 hours of placement, provided they haven't been shipped. Please contact us immediately if you need to cancel your order.

Do you offer gift wrapping?

Yes, we offer gift wrapping services. You can select this option at checkout. Gift wrapping is available for an additional fee.

How do I care for my jewelry?

Please see our Jewelry Care Guide for detailed instructions on how to maintain and preserve your jewelry pieces.

Still Have Questions?

If you can't find the answer you're looking for, please contact us and we'll be happy to help!